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Turnaround time taken for Research
With everything at your fingertips, you no longer need to shuffle through statements
or electronic copies of paper reports to find information about accounts or customers.
This real time online software fetches all the information you need and delivers it to you in one place
saving time and effort in gathering information.
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Minimal input required
With AccountArchive™
finding information has never been simpler. A search can be completed with a partial name or account
number or with a social security number. No additional input is required to refine or expand
a search. Most searches can be completed with just a few clicks.
The time saved in the entry of search criteria is just one advantage. The benefit of not dealing with input
errors or retyping information over again makes it easier and faster to get accurate results.
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Subpoena-ready responses are instantly available
After a preliminary search identifying the information needed, a subpoena ready response
can be printed with the necessary detail using the report module.
This module prepares an account report with a selectable date range including the details of each
transaction along with a running balance. You no longer need to assemble information from multiple sources
to respond to requests.
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Improve Customer Service and retention
Customers do not have to wait to get information about past transactions or other details
regarding their accounts. You can answer their questions and provide information immediately.
This gives you more time to focus on your customer.
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No special terminals or terminal software required
Since the user interface is browser-based, no software has to be installed or updated at end-user terminals.
Any browser with access and authorization can access the archive.
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Access where you need it
If you have authorization to use AccountArchive™
and access to your network, you can get to AccountArchive™ from anywhere.
There is no need to find a specific work station. Based on permissions and authorization levels,
you could search information from a back office or any regional office or branch location.
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Virtually limitless amounts of information available
You have the ability to retain as much chronological information as you need. No constraints or limits
are placed on the depth or volume of information stored or retrieved.
With current available capacity, you can store over 500 billion accounts in the database.
Because of the design of the data storage structures,
AccountArchive™ can store over seven years of
information for a million accounts in one terabyte of disk.
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Cost and Time Saving
The cost of storing large amounts of data is decreasing with time.
A well designed archive saves you time and money in storage and backup.
It also speeds up recovery in the event of an unexpected core system outage. Maintaining lower volumes
of data and transaction history on the core improve system efficiency by reducing daily batch
processing time while providing flexibility in replicating test databases or implementing new
releases.
