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AccountArchive™
is the future of information archiving and retrieval.
Whether it is information about your customers and accounts, or the relationships between them,
this online storage and retrieval software uses the latest in web-based server and database technology
to give you endless online access to detailed information.
Designed with built in intelligence for ease of use,
AccountArchive™
enables you to effortlessly search customer and account information
in a cohesive way without having to jump between menus or reports. With just a few keystrokes, you can
search through layers of information and complex relationships.
While focusing on helping you to be more productive, the integrity and security of data is preserved in
a PCI compliant framework that integrates seamlessly with your network security.
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FAQs - Frequently Asked Questions
Search for answers to commonly asked questions or just explore the answers we have
provided to help our customers better understand our software.
From explanations on how we develop, design and support
AccountArchive™
to the different implementations of
AccountArchive™,
this section will help provide answers to some questions you might have. Call us to arrange
a hands-on demonstration so that you can experience the value of our software for yourself.
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F A Q s Frequently Asked Questions
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What is AccountArchive™ ?
AccountArchive™
is a collection of past transactional activity organized so that it can easily be searched.
Customer and Account information is stored in a standard SQL database with rich relationship links so that a
comprehensive view can be retrieved and researched with very little effort. An intuitive web based front end retrieves
information instantly and contextually so that minimal keyboard input is required to drill deeper into specifics.
Information is available 24/7 regardless of the status of the core system.
Designed to meet the latest thinking and standards in archival systems,
AccountArchive™ is the next evolution
in information archival.
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Does AccountArchive™
work for any core system?
AccountArchive™ has been designed
to be independent of the core processing system. It also has the ability to concurrently support multiple
core systems.
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How much data can I store in AccountArchive™ ?
For all practical purposes, there is no limitation on the depth or volume of data that can be stored in
AccountArchive™ .
Because data is organized efficiently, AccountArchive™
is able to store large volumes in a relatively small footprint.
Currently, there are financial institutions with fifteen to twenty billion in asset size storing over ten years' data
in less than 2TB (terabytes) of disk storage. The current limitation is 574,272TB in a database.
Database technology is updated regularly to increase the above limits and
AccountArchive™ can support multiple databases.
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Why should I use AccountArchive™ ?
The ease and intuitive way you can search through large volumes of data in
AccountArchive™ is the foremost reason.
Additionally,
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Most archival systems in use today provide a marginal amount of functionality and are incapable of
providing the throughput or efficiency required for sustained simultaneous research at multiple locations.
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Further, increase in the volume of transaction history on a core transaction processing system comes at a price
of exponential degradation in performance.
AccountArchive™
gives you a way to address both situations by integrating the storage of complex data, including
rich media, in an archival SQL database using open standards. This enables you to meet future needs for access
to more complex and diverse forms of information.
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Does the archived data meet legal standards to be enforceable?
The Digital Signature Act of 1999 (HR 1572IH) signed into law on June 30, 2000 (Public Law No 106-22T-The Digital
Signatures Act, effective October 01, 2000) states "a signature, contract or other record may not be denied legal
effect, validity or enforceability solely because it is in electronic form".
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For security, can access to accounts be restricted in
AccountArchive™ ?
Access to AccountArchive™
can be controlled using existing network security, application sign-on or domain
sign-on depending on your institution policy.
Additionally, multiple hierarchical levels of access security are built into the system.
At each level, access is granted hierarchically to accounts using PIN authentication.
Restriction levels are set on an account and can be updated using scripts.
For example: The employee code is used to automatically set a Level 1 restriction on an account.
The restriction level of an executive's account could be set to Level 4 which is higher than that of an
employee account. A Level 1 PIN will grant access to the employee account only whereas a Level 4 PIN will
grant access to both the employee and executive accounts.
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Where can I use AccountArchive™ ?
AccountArchive™
can be used anywhere there is a need to access information with integrated relationships and detail.
It is extremely useful for account research, responding to subpoenas and customer service, even when the information
was originally located on different systems.
In addition to the above, AccountArchive™
has been used to consolidate data and provide access to past information
that would have otherwise been lost in data conversion during a Merger or Acquisition.
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Where is my data located?
The data is stored in a SQL database located at your institution and on your hardware.
You control the access to the online archive.
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Can I purge data from AccountArchive™ ?
Yes. Based on your institution's data retention policy, you can purge data from
AccountArchive™ .
The following options are available and additional ones can be added.
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One option is to purge closed accounts and related information, as well as all transactions
prior to a certain date.
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Another option is to purge accounts and all their information, including transactions after they have been
closed for a period of time.
In this option, the account along with all related information and transactions will be deleted after the
selected date.
You can select a method that is aligned with your institution's information retention policy.
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In addition to account records, what else can be stored in AccountArchive™ ?
AccountArchive™ stores account and relational information. Because the user interface is a
web browser - any media, including images, voice, video, multi-media is supported.
The user interface can routinely retrieve check images, customer signatures, customer photographs
and documents including HTML, PDF and scanned documents. The usual limitations of text based
archival or cold storage systems do not apply.
Our browser based interface allows viewing of any media that can be viewed and distributed on the web.
Since new media is most likely to originate and be supported on the web, AccountArchive™ is
best positioned to integrate future media and formats.
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Find out how you could benefit by using
AccountArchive™
AccountArchive™
saves time and costs by creating information research efficiencies, reducing workload,
improving business intelligence and identifying marketing opportunities
while reducing the time taken for processing on the core system.
In Disaster Recovery situations, it enables you to access past information
about your customers while accelerating the recovery because of reduced
data volumes.
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Learn more about the Features of
AccountArchive™
With intelligence built in to respond to your searches in a more intuitive way,
and technology leveraged to give you the easiest way to find information,
see the features that make
AccountArchive™
key to empowering you to provide better service and be more responsive to the needs of your
customers.Explore the many features of this software that makes
AccountArchive™
an essential tool in enabling you to understand your customers better.
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See how we leverage technology to help you get answers
We use Technology by taking advantage of new developments
while integrating processes and methodology proven through years of experience.
We bring you a higher quality of software that just works better for you.
Our software is developed using the latest technology and development platforms.
From databases and servers to software, our processes are well integrated so you don't
have to do the work needed to bring everything together.
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Support - What distinguishes our support
We support and provide enhancements for all the software we develop. The fast pace
at which technology evolves or changes requires us to re-evaluate the way certain
features were added or not added to the code.
We also listen to your feedback, look at logs to determine how to improve code
in ways that makes it easier for you to use. Enhancements to meet changing needs
are added. Our focus is on meeting your needs and providing you an exceptional
customer experience.
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-
Find out how you could benefit by using
AccountArchive™
AccountArchive™
saves time and costs by creating information research efficiencies, reducing workload,
improving business intelligence and identifying marketing opportunities
while reducing the time taken for processing on the core system.
In Disaster Recovery situations, it enables you to access past information
about your customers while accelerating the recovery because of reduced
data volumes.
-
Learn more about the Features of
AccountArchive™
With intelligence built in to respond to your searches in a more intuitive way,
and technology leveraged to give you the easiest way to find information,
see the features that make
AccountArchive™
key to empowering you to provide better service and be more responsive to the needs of your customers.
Explore the many features of this software that makes
AccountArchive™
an essential tool in enabling you to understand your customers better.
-
See how we leverage technology to help you get answers
We use Technology by taking advantage of new developments
while integrating processes and methodology proven through years of experience.
We bring you a higher quality of software that just works better for you.
Our software is developed using the latest technology and development platforms.
From databases and servers to software, our processes are well integrated so you don't
have to do the work needed to bring everything together.
-
Support - What distinguishes our support
We support and provide enhancements for all the software we develop. The fast pace
at which technology evolves or changes requires us to re-evaluate the way certain
features were added or not added to the code.
We also listen to your feedback, look at logs to determine how to improve code
in ways that makes it easier for you to use. Enhancements to meet changing needs
are added. Our focus is on meeting your needs and providing you an exceptional
customer experience.
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